Sales Support Superstar
Trade · Auckland CBD, Auckland (Hybrid), New Zealand · Full-Time · $25/hr
Client-facing professionals in Dubai, Doha or Riyadh who want a considered next move into New Zealand can explore this hybrid Sales Support Superstar role in Auckland CBD. It centres on building confidence across the whole customer journey and goes further than managing sales leads: customer needs are clearly understood, information is handled accurately and agreed solutions are carried from conversation to completion.
Alongside coaches and operational teams, you will be the trusted link between customers and the wider business. Your communication, eye for detail and skill in verifying and coordinating requirements keep every opportunity professional and every customer experience consistent.
It suits a relationship-focused person who takes ownership, speaks with confidence and values accuracy with customer information and referrals.
Key Responsibilities
- Serve as the trusted contact linking customers, coaches and internal teams, representing the organisation positively in every interaction
- Pick up customer requirements identified in coaching conversations and see them through
- Contact customers directly to confirm information and progress agreed solutions
- Record, verify and action customer opportunities accurately, and make sure requirements reach the relevant teams correctly
- Coordinate referrals across the business from first identification to completion, and follow up leads so they progress on time
- Spot missing or unclear information, arrange follow-up, and own outstanding actions until they are closed
- Resolve customer concerns and process issues with sound judgement
- Keep accurate records in the relevant systems and technology while balancing competing priorities
- Build customer confidence and strong stakeholder relationships through professional, transparent, consistent communication, contributing to a collaborative team focused on trusted customer outcomes
Requirements & Eligibility
- A track record in sales, customer service, client support or a comparable customer-facing setting
- Strong spoken and written communication, with the credibility and confidence to deal directly and professionally with customers and build lasting relationships
- Careful handling of customer information, verifying requirements and following through accurately
- Excellent organisation and time management across multiple priorities and stakeholders
- Proactive, accountable, positive and customer-first, staying resilient and adaptable when the pace is fast
- Comfortable with technology and quick to learn new systems, with strong problem-solving and critical-thinking skills
- A collaborative, reliable and professional team member committed to accurate customer outcomes
- Sponsorship available for suitable overseas candidates who meet the role requirements and applicable visa criteria
Apply: jobs@emiratesprime.ae · WhatsApp