Finance and Operations Lead
Accounting & Finance · Auckland, New Zealand · Full-Time · Discussed at interview · Visa: Ask us
For a seasoned accountant considering a move to New Zealand, this is a considered career step. A CREST-certified cybersecurity practice in Auckland, advising clients across New Zealand and Australia, seeks a Finance and Operations Lead to serve as the quiet, dependable centre of its business.
Whether you currently manage finance and office operations in Dubai, Doha or Riyadh, the remit will read as a natural extension: finance, customer success, people and payroll, vendors and licensing, compliance, inter-company management billing and office administration. In return, the technical team gains the freedom to focus entirely on penetration testing, compliance and managed security. The appointment is full-time and office based, reporting to the CEO/CISO, and calls for composure with confidential commercial, staff and client information.
Applicants must be CPA or CA qualified.
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Key Responsibilities
- Oversee quoting, invoicing and the collection of late payments, with careful management of cashflow.
- Prepare and file GST returns on behalf of the company and a related entity.
- Reimburse employee expenses, reconcile all expenditure in Xero and furnish the accountants with information for tax returns.
- Steward the customer survey programme, inviting feedback during and after every engagement.
- Meet subscription clients at regular intervals to confirm satisfaction and surface concerns early, and greet new clients with a welcome email.
- Confirm all employees hold the correct working rights, and oversee the application for and upkeep of accredited employer status as required.
- Prepare and administer employment contracts, and process and approve annual and unpaid leave.
- Uphold HR regulations, KiwiSaver obligations among them.
- Lead inductions for new starters and nurture a culture in which the team is recognised.
- Enrol staff into PayHero and conduct payroll each month.
- Cultivate relationships with third-party suppliers, understand billing terms and respond to non-technical business enquiries.
- Oversee client licensing, from renewals to change orders, coordinating third-party licence renewals with clients and partners.
- Manage the penetration testing schedule and review consultant hours against client SLA hours.
- Safeguard CREST certification and ensure Health and Safety and fire compliance.
- Complete client due-diligence questionnaires and answer non-technical questions from clients and prospects.
- Source office provisions such as food, cleaning supplies and IT equipment, and manage facilities with the building manager, including swipe cards.
- Keep client records in HubSpot, ClickUp and Notion current, and maintain contact with clients to secure continued satisfaction.
Requirements & Eligibility
- Holds a CPA or CA qualification (CA ANZ or equivalent); this is required.
- Proven experience in a finance and operations, office management or business support capacity, ideally in professional services, IT or cybersecurity.
- Hands-on experience across payroll and accounts, including invoicing, cashflow, reconciliation and GST, together with confidence in Xero (GST included) and PayHero or similar payroll.
- Exposure to HR administration and NZ employment obligations.
- Working knowledge of NZ employment law, KiwiSaver and immigration/AEWV requirements.
- Comfortable maintaining CRM and workspace tools, namely HubSpot, Notion and ClickUp.
- Familiarity with Microsoft licensing and vendor/partner management is an advantage.
- Understanding of Health & Safety and Fire compliance obligations for a small office.
- Awareness of CREST certification requirements would be a strong plus.
- Highly organised, with meticulous attention to detail and follow-through.
- Trustworthy and discreet in handling sensitive client, financial and employee data.
- Articulate in writing and in conversation, and comfortable serving as a first point of contact for clients.
- Capable of balancing competing priorities across finance, people and client-facing work.
- A warm, people-first presence that helps build and protect team culture.
Apply: jobs@emiratesprime.ae · WhatsApp
Visa guide: AEWV Guide for UAE & Gulf Residents